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Booking.com confirmed Monday that hackers may have accessed customers\u2019 personal data, including names, emails, physical addresses, phone numbers, and booking details. The global travel and hotel reservation giant notified customers this past week of the breach, according to several online posts.\u00a0<\/p>\n
\u201cWe\u2019re writing to inform you that unauthorized third parties may have been able to access certain booking information associated with your reservation,\u201d read the notification to customers, according to one user\u2019s post on Reddit. Several other Reddit users replying to the post said they received the same notification. The message from the company included the aforementioned types of compromised data, as well as \u201canything that you may have shared with the accommodation.\u201d\u00a0<\/p>\n
The user who posted the notification on Reddit told TechCrunch that they received a phishing message via WhatsApp two weeks ago that included \u201cbooking details and personal information.\u201d That suggests hackers are leveraging the stolen information to target Booking.com customers.\u00a0<\/p>\n
Booking.com spokesperson Courtney Camp told TechCrunch that the company \u201cnoticed some suspicious activity involving unauthorized third parties being able to access some of our guests\u2019 booking information. Upon discovering the activity, we took action to contain the issue. We have updated the PIN number for these reservations and informed our guests.\u201d\u00a0<\/p>\n
The spokesperson declined to answer TechCrunch\u2019s specific questions, including how many customers were affected by this incident and then notified.\u00a0<\/p>\n
The company told The Guardian that \u201cfinancial information was not accessed.\u201d<\/p>\n
In 2024, TechCrunch reported that hackers had infected several hotels\u2019 computers with consumer-grade spyware, or stalkerware. In one case, a victim was logged into their Booking.com administration portal when the pcTattletale stalkerware took a screenshot of their screen.\u00a0<\/p>\n
Techcrunch event<\/p>\n
\n\t\t\t\t\t\t\t\t\tSan Francisco, CA<\/span> According to the company\u2019s website, 6.8 billion customers have booked hotel rooms and homes since 2010.<\/p>\n<\/div>\n
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\n\t\t\t\t\t\t\t\t\t\t\t\t\tOctober 13-15, 2026<\/span>\n\t\t\t\t\t\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n