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Avelo Airlines this week celebrated the fifth anniversary of its start of operations. When Avelo took flight on April 28, 2021, it became the first new airline in the U.S. in nearly 15 years \u2013 introducing a new era of affordable, convenient, and reliable air service for millions of American travelers. <\/p>\n
Since 2021, Avelo has:<\/p>\n
Avelo Airlines is first U.S. air carrier to buy and fly Embraer 195-E2 aircraft. (PRNewsfoto\/Avelo Airlines)
Avelo Airlines is first U.S. air carrier to buy and fly Embraer 195-E2 aircraft. (PRNewsfoto\/Avelo Airlines)
Flown more than 9.3 million Customers
Operated more than 74,000 flights
Matured and balanced its network to 34 destinations
Established nearly 60 routes
Distinguished itself as one of America\u2019s most reliable and convenient airlines
Grown to over 1,000 Crewmembers (employees)
Avelo is commemorating the occasion with a fifth anniversary promo code \u201c5YEARS\u201d offering travelers $50 off round trip base fares* between May and November. Travelers can apply the promo code on new itineraries booked at AveloAir.com.<\/p>\n
The airline also marked its fifth anniversary this week across all its bases with ticket\u2011voucher giveaways, treats from local eateries, Avelo fanfare and \u2014 in Connecticut \u2014 a celebratory meet\u2011and\u2011greet with the UConn Husky mascot, Jonathan.<\/p>\n
Avelo Airlines Founder and CEO Andrew Levy said, \u201cWhen we launched Avelo five years ago, our purpose was clear: Inspire Travel by giving people a better way to fly. Millions of customers have since trusted us with their journeys, and that\u2019s a responsibility we take seriously every day. Our growth, our reliability and our expanding network all reflect the dedication of our Crewmembers and the loyalty of the communities we serve. The next five years will bring even more opportunities to deliver the convenience and value travelers deserve.\u201d<\/p>\n
Network Growth and Balance
Avelo launched in April 2021 serving 11 West Coast destinations. Today Avelo serves 34 destinations up and down the East Coast and Midwest, spanning 14 states and Puerto Rico on 58 routes.<\/p>\n
Over the next two months, Avelo will inaugurate routes to two new destinations: Cleveland, Ohio and Indianapolis, Indiana from its Southern Connecticut and Charlotte \/ Concord, North Carolina bases.<\/p>\n
Later this year, Avelo will open its first Texas aircraft base at North Dallas\u2019s McKinney National Airport (TKI). Avelo will initially employ approximately 50 Crewmembers. TKI will join Avelo\u2019s four existing bases at Southern Connecticut\u2019s Tweed-New Haven Airport (HVN), the Philadelphia \/ Delaware Valley region\u2019s Wilmington Airport (ILG), Central Florida\u2019s Lakeland International Airport (LAL) and Charlotte\u2019s Concord-Padgett Regional Airport (USA).<\/p>\n
Operational Excellence
As Avelo enters its sixth year, the airline continues to distinguish itself with industry-leading reliability. In 2025, Avelo ranked in the top three in on-time performance and flight cancellation rate in the U.S. airline industry.<\/p>\n
In 2025, the airline achieved one of the lowest flight cancellation rates (0.13%) in the U.S. airline industry and ranked in the top tier in on-time performance with 79.95% of all Avelo flights arriving at their destinations within 15 minutes of their scheduled arrival time \u2013 the Department of Transportation\u2019s (DOT) standard metric for reporting on-time performance in the U.S. airline industry known as A14.<\/p>\n
These results are reported by Anuvu\u2019s third-party data platform. Anuvu is utilized by The Wall Street Journal for the publication\u2019s annual best and worst airline ranking, which excluded Avelo as well as other airlines in its coverage that did not meet the publication\u2019s size threshold.<\/p>\n
World-Class Customer Satisfaction
Avelo\u2019s smooth and seamless travel experience is fueling its high customer satisfaction. In 2025, Avelo achieved a Net Promoter Score (NPS) of 51. This is considered a great customer satisfaction score achieved by the world\u2019s leading consumer brands. The number continues to grow as more travelers experience Avelo and utilize the service.<\/p>\n
Avelo Airlines also launched Avelo PLUS in fall 2025, a new membership program offering travelers exclusive benefits and savings. Members enjoy discounted fares, free priority boarding, special promotions, a $50 renewal bonus, and the ability to share rewards with up to nine others. Designed to add value and convenience, Avelo PLUS enhances the airline\u2019s affordable service with added rewards for loyal customers.<\/p>\n
Fleet Expansion
Avelo\u2019s aircraft fleet has grown from three Boeing Next-Generation (NG) 737 jetliners when it launched to 15 aircraft today (14 189-seat NG 737-800s and 1 149-seat NG 737-700). The airline has commitments for two additional aircraft deliveries by the end of 2026.<\/p>\n
America\u2019s Most Reliable and Convenient Airline
Avelo has ushered in a new era of convenience, choice and competition by flying to primarily underserved communities nationwide. Most Avelo routes include at least one small, convenient airport, making traveling with Avelo a smoother, easier and more enjoyable experience than contending with the crowds, congestion and long walks at larger airports.<\/p>\n
Avelo also offers a range of seating options. These include seating with extra legroom, with pitch ranging from 32 inches to over 36 inches. Customers can also purchase window and aisle seats in advance of travel. In addition to advanced seat assignments, Avelo offers several unbundled travel-enhancing options that give Customers the flexibility to pay only for what they value, including priority boarding, checked bags, carry-on overhead bags, and a pet in the cabin.<\/p>\n
Additionally, families can travel with ease knowing every child 14 and under will be automatically seated with an accompanying adult at no additional cost.<\/p>\n